Customer Care
All HELMBROOK London products are rigorously tested to ensure that the products you trust meet the highest quality standards. Consequently, if a problem occurs with your HELMBROOK London product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, HELMBROOK London will, in its discretion, replace the Product in accordance with the warranty terms and conditions stated herein. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product.
This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage. Our standard warranty period is 1 (One) year while we provide extra 1 more year for our clients who sign up to our website www.helmbrook.com